LegalZoom Review: Is It Worth the Price?
The Quick Verdict
LegalZoom works well if you need a recognizable brand name and don’t mind paying premium prices for basic LLC formation. Skip it if you want transparent pricing or fast processing times without expensive upgrades. LegalZoom has name recognition, but you’ll pay significantly more than necessary for standard formation services that every provider offers.
What This Service Offers
LegalZoom launched in 2001 and claims over 2 million business formations. They’re the most advertised legal service provider, which explains their premium pricing.
Standard Package ($79 + state fees)
- articles of organization filing
- Operating Agreement template
- registered agent service (first year only)
- Basic customer support
Express Package ($249 + state fees)
- Everything in Standard
- EIN application assistance
- Banking resolution template
- Expedited state processing (where available)
- Phone support
Premium Package ($349 + state fees)
- Everything in Express
- Name reservation service
- Industry-specific Operating Agreement
- Compliance calendar
- Priority customer support
What Costs Extra
The real costs add up quickly. Registered agent service after year one runs $299 annually. EIN filing assistance costs $79 extra in the Standard package. Expedited processing ranges from $75-$150 depending on your state.
LegalZoom files in all 50 states but processing typically takes 15-20 business days unless you pay for expediting. Many states process filings in 3-5 business days normally.
What We Like
Established Track Record
LegalZoom has processed millions of formations over two decades. They understand the paperwork and have relationships with state filing offices nationwide.
Comprehensive Legal Network
Beyond formations, they offer ongoing legal services through their attorney network. If you anticipate needing legal help beyond the basics, having everything under one roof has value.
Industry-Specific Templates
Their Premium package includes Operating Agreements tailored to specific industries. Most providers offer only generic templates.
Educational Resources
LegalZoom’s blog and resource center covers business topics thoroughly. Their content quality exceeds most formation providers.
Phone Support Availability
You can actually call and talk to someone, unlike some budget competitors that only offer email support.
What Could Be Better
Aggressive Upselling Tactics
LegalZoom’s sales process pushes add-ons constantly. Customer reviews frequently mention feeling pressured to buy services they don’t need. The checkout process includes multiple screens of additional offers.
Slow Standard Processing
Their standard service takes significantly longer than filing directly with most states. You pay extra for “expedited” processing that matches normal timelines elsewhere.
Confusing Pricing Structure
The advertised prices exclude essential services. Getting an EIN (federal tax ID) costs extra in their cheapest package, even though most LLCs need one immediately.
Poor Value Proposition
You’re paying premium prices primarily for brand recognition. The actual formation services match what lower-cost providers offer.
Customer Service Complaints
Reviews consistently mention long hold times and difficulty reaching knowledgeable representatives. Many customers report feeling like just another number in their high-volume operation.
How It Compares
| Provider | Base Price | Registered Agent | EIN Included | Processing Time |
|———-|————|——————|————–|—————–|
| LegalZoom | $79 | 1 year only | Extra cost | 15-20 days |
| ZenBusiness | $0 | 1 year | Yes | 7-10 days |
| Northwest | $39 | 1 year | Extra cost | 7-14 days |
| BusinessFormations.com | $0 | 1 year | Yes | 7-10 days |
LegalZoom wins on brand recognition and additional legal services. They lose on value, processing speed, and transparent pricing.
ZenBusiness and BusinessFormations.com both offer free LLC formation with registered agent service and EIN filing included. Northwest provides a middle-ground option with faster processing than LegalZoom at half the price.
Pricing Breakdown
Here’s what you actually pay:
Standard Package Real Cost:
- Base fee: $79
- State filing fee: $50-$500 (varies by state)
- EIN filing assistance: $79
- Total first year: $208-$658
After Year One:
- registered agent renewal: $299 annually
- True ongoing cost: $299/year
Express Package Real Cost:
- Base fee: $249
- State filing fee: $50-$500
- Total first year: $299-$749
- Ongoing: $299/year registered agent
Most competitors include EIN filing and offer registered agent service at $100-$150 annually after the first year. LegalZoom’s renewal costs run nearly double industry standard.
Who Should Use This Service
Best For:
- Businesses that want a recognizable brand name handling their formation
- Companies planning to use ongoing legal services beyond formation
- Entrepreneurs who prefer phone support over email/chat
- Industries requiring specialized Operating Agreement provisions
Not Ideal For:
- Cost-conscious startups watching every dollar
- Anyone wanting fast processing without paying extra fees
- Entrepreneurs comfortable with straightforward online processes
- Businesses only needing basic LLC formation services
If you just need an LLC formed quickly and affordably, you’ll find better value elsewhere. If you’re planning to build a long-term relationship with a legal services provider, LegalZoom’s premium pricing might make sense.
FAQ
How long does LegalZoom take to file my LLC?
Standard processing takes 15-20 business days. Expedited processing costs $75-$150 extra and reduces timing to 5-10 business days in most states.
What happens to my registered agent service after the first year?
LegalZoom automatically renews registered agent service at $299 annually unless you cancel. You’ll receive renewal notices beforehand.
Can I get a refund if I’m not satisfied?
LegalZoom offers a 60-day satisfaction guarantee, but refund terms exclude state filing fees and work already completed on your behalf.
Do I need their EIN service or can I file myself?
You can apply for an EIN directly with the IRS for free. LegalZoom’s EIN service saves time but costs $79 for what amounts to form completion and submission.
How does their attorney network work?
After formation, you can access their network of attorneys for additional legal needs. Pricing varies by service and attorney. This isn’t included in formation packages.
What if my state rejects my LLC filing?
LegalZoom will work with you to correct issues and refile at no additional charge. They handle correspondence with state agencies as part of their service.
Our Recommendation
LegalZoom delivers competent LLC formation services backed by decades of experience. However, you pay significantly more for services that every formation provider offers as standard.
Their value proposition works if brand recognition matters to your business or you plan using their broader legal services. For straightforward LLC formation, their pricing seems disconnected from the actual complexity involved.
The aggressive upselling and slow standard processing times are genuine drawbacks. Customer reviews consistently mention these issues, suggesting they’re systemic rather than isolated complaints.
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